Account verification: how long did your broker's checks take?
Regulated brokers must verify who you are before you trade, and many ask where your money comes from too. Delays at this stage frustrate a lot of new clients, so real timelines are useful.
Tell us:
- the broker and the regulator your account is under
- which documents were requested
- how long approval took, and whether extra checks came later, for example before a withdrawal
A reminder: never send identity documents over social media or a messaging app to someone who says they work for a broker. Upload them only through the broker's own website or app, reached by typing its address yourself. Our guide to withdrawals and verification checks explains why brokers ask for what they do.
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A typical set of documents regulated brokers ask for, so members can tell normal requests from unusual ones.
- Proof of identity: a passport, national ID card or driving licence.
- Proof of address: a recent utility bill or bank statement, usually dated within the last three months.
- Appropriateness questions: about your trading knowledge and experience, which regulators require before offering leveraged products to retail clients.
- Source of funds: sometimes requested, especially for larger deposits or before withdrawals.
Checks usually happen online and can be quick when the documents are clear and the names match exactly. Common causes of delay are blurry photos, address documents that are too old, and a name that doesn't match the bank account used to deposit.
As the original post says, upload documents only through the broker's own website or app, never to someone who contacts you on social media. Background: withdrawals and verification checks.
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