Switching brokers: what made you move?
Traders change brokers for all sorts of reasons: costs, the platform, a withdrawal that took too long, a change of regulator after moving country, or simply a better offer.
If you've switched, what pushed you to leave, and what did you check before choosing the new one? Useful details:
- the old and new broker's regulators, not just the brand names
- what improved, and what turned out worse
- anything you wish you'd checked first
Keep it factual and first-hand. If a broker treated you badly, describe what happened and how your complaint went; unsupported accusations will be removed. Before opening an account anywhere, run through how to check whether a broker is regulated.
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A checklist of things members often wish they'd checked before switching, to go with the stories in this thread.
- The company and regulator for your region, not just the brand. Groups often serve different countries through different companies with different protections.
- The real cost of your own trades: spread plus commission plus swap, on the pairs and holding times you actually use (cost guide).
- Withdrawal methods and published fees, including whether withdrawals must go back to the deposit method.
- Platform and account type: some features, such as certain order types or swap-free terms, are only available on specific accounts.
- Closing the old account cleanly: withdraw everything, keep statements for your records, and ask for written confirmation of closure.
Before opening anything, run through how to check if a broker is regulated. The compare page shows published details side by side.
Members, which of these would have changed your decision?
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