Negative balance protection: has it ever applied to your account?

Negative balance protection means a retail client can't lose more than the money in their account. It's required for retail CFD accounts in the UK, the EU and Australia, but not everywhere, and a broker's group companies in other countries may not offer it.

Has a market gap ever pushed your account below zero? If so, tell us:

• which event caused it
• whether the broker reset the balance to zero automatically, or you had to ask
• which company in the broker's group your account was with at the time

First-hand accounts like this are rare but valuable, especially for members deciding between a broker's regulated entity and its offshore one. The negative balance protection guide explains the rules by region.