How do you handle a broker error on your account?

Wrong fills, missing swaps, platform glitches that close positions — broker errors happen, and how you document them decides the outcome. Screenshots, timestamps and a written timeline matter more than anger.

Have you disputed a broker error?

• what happened and how you documented it
• how support handled it
• what you'd do differently next time

Factual, first-hand accounts only. The bid, ask and slippage guide explains what's an error versus normal fills.