Staff responsiveness: how are we doing?

FTC Community TeamStaff17 views

The community team runs the starter threads, reads the feedback and builds the roadmap. The responsiveness should be judged by the people experiencing it.

Staff responsiveness: how are we doing? — risk-reward diagram
A risk-reward ratio of 1 to 2

Share:

  • a thread or request that got a good response
  • one that didn't
  • what a good response time looks like to you
Staff responsiveness: how are we doing? — candlestick anatomy diagram
The parts of a candlestick: wick, body, open and close

Honest feedback here changes how the team works.

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