Email support: what were the response times?

Email support is where serious issues go, and the response times measure a broker's back office. The timelines tell you what to expect in a crisis.

Email support: what were the response times? — support and resistance diagram
Price bouncing between support and resistance

Share:

  • the broker and the issue
  • the response time and quality
  • how many exchanges it took to resolve
Email support: what were the response times? — moving average crossover diagram
A fast moving average crossing a slower one

First-hand accounts only.

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